Banty Co-Founder and Medical Director, Dr. Richard Tytus, provided the subject matter and direction for this article. The author would like to thank Adam Grant for his editorial assistance in writing the article. Dr. Richard Tytus takes responsibility for the content of the article.
If you have chosen to use Banty Virtual Clinic as the telemedicine solution for your clinic, thank you, we appreciate you trusting us to help make your virtual medicine experience a successful one.
While Banty Virtual Clinic itself is chock full of easy, secure, and convenient features, what will truly add to your time on the platform is making everything technologically sound on your end. Doing so will not just ensure all appointments run smoothly from a scheduling perspective, but that they also look and sound as good as an in-person session would.
To see that all of this happens, do the following:
Have High-End Internet Connectivity
Whether you are conducting patient video calls strictly from the clinic or from a home office, have a strong Internet connection.
To host online doctor’s appointments of the best quality, select an Internet plan from your wireless provider that best represents your connectivity needs. Additionally, invest in a top-of-the-line WIFI router (plus additional boosters if need be) and see that the modem you have is in excellent working order.
If your WIFI signal is dodgy in certain sections of your clinic, consider using a hardline Internet connection wherever possible.
Improve Your Lighting
When a patient makes the effort to book a doctor’s appointment online, they are expecting to have a clear visual of their physician. To help accomplish this, see that the lighting in your clinic is bright and positioned correctly as it relates to the rooms in which telemedicine appointments will be conducted from.
While traditional yellow light bulbs have served many people well over the years, consider seeking out daylight bulbs instead. These bulbs have more of a bluish tone and will make your picture appear brighter and more natural to the patient. LED daylight bulbs would be even better, considering how superior they are in terms of energy efficiency.
Have a Quality Audio Setup
How you set up your audio will really depend on how and where you’d like to have a live video chat online with a patient. From a private space, you can likely rely on your device’s (i.e., computer, smartphone, or tablet) built-in speakers and microphone.
But, if you are conducting patient video calls from the clinic where distractions can be aplenty, purchase a pair of noise cancelling headphones with a built-in microphone. These will help the patient and you hear each other better.
What’s more, wearing headphones will help reassure a patient that the sensitive information they are sharing is not being overheard by someone else off-camera.
Regularly Upgrade Your Computer, Smartphone, and Tablet
Now, not all devices used by those at your clinic will be for telemedicine purposes. Those that are, however, need to be handled with care.
This means regularly upgrading the computer, smartphone, or tablet you use for online medicine appointments. Over time, heavy usage of such devices can negatively impact how they perform. Thus, it’s always best to stay ahead of the curve to avoid one of your communication tools kicking the bucket at the most inopportune time.
Also, be sure to update the software and apps you use when prompted to do so.
Be Properly Trained
All doctors who want to do well in the telehealth sphere need to know how their virtual medicine solution works.
As easy as Banty Virtual Clinic is, it’s recommended that you test drive it a bit to build familiarity with its features, as well as how it operates.
Having such know-how will make every patient video conference run smoothly. Subsequently your patients will gain confidence in the technology and feel more inclined about continuing to participate in telemedicine services moving forward.
Tap here to learn more about Banty Virtual Clinic and all of its offerings!