4 Important Points Your Clinic Should Make When Pitching Telemedicine to Patients

Posted By
Adam Grant

Banty Co-Founder and Medical Director, Dr. Richard Tytus, provided the subject matter and direction for this article. The author would like to thank Adam Grant for his editorial assistance in writing the article. Dr. Richard Tytus takes responsibility for the content of the article.

If you are a doctor who has recently implemented a winning telemedicine solution like Banty Medical into your clinic, you already know – or can foresee – the positive impact it’ll have on your practice, as well as patients. 

However, even though you and your team may be wholly aware of the benefits associated with virtual medicine services, some patients will need a little convincing. Now, the important thing here is to not overtly pressure patients into participating in video calls with you. That said, you can provide them with excellent information and perspective that could motivate them to have a live video chat online with you. 

While there are a lot of avenues in which this conversation can travel, begin by broaching these four very important points:

Telemedicine Can Save Lives

Throughout the COVID-19 global pandemic, patient care has been impacted greatly. Some clinics have closed at certain junctures, while a faction of individuals have felt uncomfortable visiting a clinic out of fear of potentially catching the deadly virus.

The trouble with both of these scenarios is the possibility of patients not getting treatment when they need it, leading to an issue not being diagnosed, or diagnosed too late. These troubling circumstances can be curtailed if your clinic makes online doctor’s appointments available to all patients.

When explaining the upside of telemedicine to a patient, let them know that such a treatment solution can help them maintain a proper appointment routine, lessening the chance of an illness gaining too much traction.

The Technology is Easy and Secure

If you have chosen Banty Medical to serve as your virtual medicine solution, you will not have any issue demonstrating to patients just how easy and secure this type of technology can be.

With Banty Medical, doctors get to create a custom Banty address (i.e., Banty.com/MyClinic). This is the only link a patient will ever have to use to access a virtual visit with their physician.

As for security, Banty Medical is HIPAA/PHIPA compliant and uses end-to-end encryption to keep all doctor-patient interactions private and secure. Banty does not store any information relayed during an appointment.

An Online Doctor Visit Doesn’t Waste Time

In-person medical appointments can feel like quite the chore to a patient. They have to carve a big chunk of time into their day to allot for travel, sitting in a waiting room, then seeing a doctor. In some cases, this could take multiple hours.

While medical appointments running long, or late, can still happen in a telemedicine scenario, at least a person doesn’t have to twiddle their thumbs in a crowded, in-person waiting room.

Rather, a patient – while keeping an eye on their computer, smartphone, or tablet for an online doctor’s appointment to begin – can continue to go about their day. Once the virtual visit begins, the patient can refocus on the task at hand and have their medical matters resolved quickly.

Doctors Trust Virtual Medicine Solutions

As a doctor, patients truly value your opinion. What’s more, they trust that when you make a recommendation of any sort, you are doing so with their best interests in mind.

When a discussion comes up with a patient about whether or not they should have a video conference with you, simply explain what you like about the process, as well as some of the points listed above.

Once a person learns how to see a doctor online and understands the many pluses associated with telehealth solutions, they will give doctor-patient video calls a try.

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Adam Grant

Adam has been a professional, published writer for more than 20 years. He has experience writing about technology, business, music, news, as well as many topics in-between. When not banging away at the keyboard, Adam spins vinyl, obsesses over sports, and takes his dog on giant walks.