At the outset of the COVID-19 global pandemic, physicians needed to turn to telehealth strategies in order to safely conduct non-emergency appointments with patients. During this time, physicians and patients alike had to adapt on the fly to a new way of care.
Although the pandemic has dissipated in certain regions, it will still be some time before the world is able to totally move beyond COVID-19. As a result, physicians and patients will likely – in some capacity – continue to see one another using a reliable and secure video conferencing solution for the medical community.
One element that will help such a great technology move forward is understanding which aspects of it are most attractive to patients.
According to a recent survey conducted by Optum, 90% of patients polled said their favorite part of telehealth is how convenient it can be. Meanwhile, 52% said they believe it is easier to find an appointment time when an in-person doctor's visit is not required.If a medical clinic can see that these qualities exist within their telehealth services, they should be able to get more patients engaged with telehealth.
Thanks to NewsTalk 1290 for this coverage of Banty!