November 26, 2021

Banty's Dr. Richard Tytus Explains How to Get Skeptical Patients Comfortable with Virtual Medicine Appointments

Even as virtual medicine services become more readily available within medical clinics, there will always be those patients who are unsure about whether or not they should explore such a treatment option.

This will happen because patients are either totally unaware of virtual medicine and how it works. Or, they will have a loose idea about it, but would still feel far more comfortable seeing their doctor in-person at the clinic.

No matter where a patient stands on the matter, it is important to provide even the most skeptical with enough information to help them realize how great virtual doctor's appointments could be for them.

Dr. Richard Tytus, Co-Founder and Medical Director of virtual medicine solution Banty Inc., has encountered patients initially weary about meeting with their doctor online. He's found that bringing up the following points can change a patient's perspective for the better:

The virtual medicine solution being used: Perhaps the biggest key to getting a patient comfortable with the video conference service used by a clinic is for it to be explained to them. This explanation shouldn't be too complicated, as it will only lead to more hesitation from the patient. Next, patients should be provided with a link to the virtual medicine platform's official website. This will allow them to do further research and get a better understanding about the new appointment option being offered to them

Benefits of remote appointments: A major selling feature for virtual medicine solutions is just how beneficial they can be for patients. Seeing a doctor online means no longer having to travel a great distance for an appointment, or having to sit in a crowded waiting room where germs can spread. Beyond that, the best virtual medicine solutions out there do an excellent job protecting patient privacy, meaning sensitive information discussed in an appointment does not leak out

A personal touch still exists: Even if the doctor is not in the same physical room as a patient, the personal touch of a medical appointment doesn't have to dissipate. Virtual medicine solutions like Banty Virtual Clinic offer users a high-definition audio and video experience, plus the ability to adjust the bandwidth of the call just in case someone participating in it has a bad Internet connection. Having these features in place allows patients and doctors to interact as they always would, just in a slightly different setting

"It is not unusual for doctors to encounter skeptical patients when the topic of virtual medicine appointments comes up. In fact, it should be expected," adds Dr. Tytus. "As such, it is always in a doctor's best interest to combat these concerns with a strong series of points that shows patients how amazing it can be to have a video cal with their physician."